Stealth Auto Recovery recognizes the importance that technology plays within the world today, but particularly within business. It is a vital component for any competitive company, if it is to compete and because of this, the company has invested in RDN – Recovery Database Network.
As a progressive, pro-active and growing recovery/repossession company, we recognize the need to utilize this up-to-the-minute technology that helps us to provide prime customer service to our clients, our field agents and our administrative staff.
Presently the company utilizes the recovery management software program DRN, as it has been specifically designed for the repossession industry. The program is web-based and affords access from any location and at any time.
The program is a secure site and has the flexibility to be used to maximize repossession activity, thus allowing us to manage and control our business and yours. For example the system provides:
- Immediate contact re account or collateral status, irrespective of location
- Day to day operations on accounts, whatever their status and requirements e.g., provision of timely updates
- The capabilities for us to monitor and evaluate our field agent’s activity and performance
- Client access to their accounts and have the ability to monitor their progression through the system
This ‘state of the art’ technology has created even more ‘added value’ to the services that our company offers and provides.
All our trucks are fitted with a GPS system that enables us to know at any given time, their location. In addition, all our field agents are equipped with wireless laptops, enabling them to access immediate information regarding client accounts, skip-tracing capabilities and provide up-to-the-minute updates while in the field.